The Envoy FAQ
Find the Answers You Need Here
What time is check-in at the hotel? Is early check-in possible?
Check-In time begins at 3 pm, Early check in is based on availability of the requested room category.
What time is checkout at the hotel? Is late checkout possible?
Checkout time is 12 pm, Late checkout can be extended at an additional charge of $75 until 4 pm, anything after 4 pm would be a half day rate.
Is there an age minimum for check-in?
Guests must be over the age of 21 to check in and provide proper forms of identification and credit.
What is the hotel’s cancellation policy?
The envoy's current cancellation policy is 72 hours prior to arrival.
Are pets welcome at the hotel? What facilities and services are available for pets?
Yes well behaved pets are welcome at the Envoy. A one time pet fee of $100 per pet would be applied to the guest folio. There is no charge for Service Animals. Additional fees may apply for any damage in the guestroom created by the pet. Pet amenities include, dog bowls, beds, toys, treats, directions to dog friendly parks.
Is smoking allowed at the hotel?
The Envoy is a smoke free hotel. If a guest smokes in a room there is a $250 cleaning fee. if the room has to be taken out of service due to the condition of smoke in the room, the guest would be charged the full daily best available rate (BAR) based on what rate the hotel is charging for that day.
Facilities and Services
Does the hotel offer parking?
Due to the Coronavirus the hotel is currently not offering valet parking services. Once restrictions are lifted, the hotel will once again offer valet parking services at $55 per night, per vehicle. Parking for day or F&B parking requests are available at $20 (once valet parking is reestablished). Self-Parking is available at One Seaport Square garage, directly across from the Envoy Hotel at $49 per night.
Is public transportation accessible from the hotel?
Yes, the Silver line (T-Stop) is one block from the Envoy hotel, (approximately a 2 minutes walk). The silver line will bring you to South station main terminal to connect to the red line or will bring you out to Boston/Logan International Airport. The red line is approximately a 10 minute walk from the envoy hotel.
Is the hotel ADA accessible? What accessible features are offered at the hotel?
Yes we have 7 ADA accessible guest rooms in the hotel which feature, ergonomically designed furnishings to accommodate wheelchair bound guests, roll in showers, safety grab bars, showerchairs, additional phone in bathroom, doorbells with flashing lights. Hearing accessible equipment.
Are children welcome at the hotel? What facilities and services are available for children?
Children are welcome at the Envoy Hotel in presence of a parent or guardian.Toys, games, movies, videos, special kids menus. The Envoy is also located just steps from the Boston Children's Museum, the Martin Richards Memorial park (Playground), Boston Tea Party Museum and a short walk from the New England Aquarium and Faneuil Hall/Quincy Market.
Can I receive mail and packages at the hotel?
Yes, mail and packages can be sent to the guests attention 2 days prior to arrival. Any packages sent beyond 2 days prior to arrival will be charged a storage fee of $25 per package.